E-Commerce & Retail

Scale your online store without scaling the support team.

70% of e-commerce support tickets are repetitive queries. AI resolves them automatically and escalates only what needs a human.

Get a diagnosis for your store
HALO Operational Framework

Agentes Trabajadores:
Scale without increasing headcount

In the HALO framework, we don't look for "chatbots". We build Worker Agents that live in your process, make decisions within your boundaries, and generate results 24/7.

Customer LTV Optimization

Measure how immediate and personalized attention from Worker Agents impacts purchase recurrence.

Worker Agent Examples for this sector

WORKER 01Catalog Enrichment Agent

Generates SEO descriptions, tags, and meta-data for new products based on images or supplier technical sheets.

WORKER 02Order Loop Manager (WA)

Keeps the client informed of their order status via WhatsApp and resolves simple logistical incidents autonomously.

WORKER 03Stock & Discrepancy Auditor

Cross-references sales, warehouse, and returns data to detect anomalies or stockouts before they occur.

Problems we solve

Problems we solve

1

Repetitive support tickets

Order status, size changes, return policy. AI resolves 65-70% autonomously with CSAT above 4.5/5.

2

Slow product listings

Writing SEO-optimised descriptions for hundreds of products takes weeks. AI generates listings in seconds from basic attributes.

3

Unstructured returns flow

Manually managing returns is expensive and slow. Automate receipt, classification and resolution of returns.

Typical results

-65% manual support tickets
Product listings in 2 minutes
4.7/5 CSAT maintained
Scale without hiring

How we work

1

2h diagnosis — we identify what to automate first

2

Delivered live in 2-6 weeks

3

Post-launch support included

Frequently asked questions

How long does a typical implementation take?

Most automations are live within 2 to 6 weeks. The initial diagnosis gives you an exact estimate for your specific case.

Do I need an internal technical team?

No. We work directly with the operational lead of the area to be automated. If you have IT, great — but it’s not a requirement.

What if what you deliver doesn’t work?

Full guarantee: if the diagnosis generates no clear value, we refund the €300 in full. For implementations, we include post-delivery support and an adjustment period.

Let's talk about your industry-specific case

Tell us what you need and we will respond in less than 24 hours with a concrete action plan.

Ready to automate?

In the €300 diagnosis we analyse your bottlenecks and deliver an exact automation and ROI plan. Reimbursable on the first project.